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Sales Pop Campaign – How It Works
Sales Pop shows real-time purchase notifications on your storefront to build trust, urgency, and social proof. These notifications help new visitors feel confident and increase conversion rates.
Follow the steps below to quickly identify and fix the issue.
Where to Configure Sales Pop
Go to: Sales Popup & Social Proof → Sales Pop
You will see three main sections:
- Data
- Settings
- Styles
- Live Preview
Data Tab
This section controls what order data is used to generate Sales Pops.
Import Orders
Sales Boost automatically syncs orders from Shopify in real time.
✔ No manual import required
✔ New orders appear automatically
✔ Works with live and test orders
Sort Orders Randomly
Enabled
- Orders are displayed in random order
- Prevents showing the same product repeatedly
Disabled
- Shows the most recent orders first
👉 Recommended: Enable for better variation and natural display.
Product Filter
Choose which products can appear in Sales Pops:
All products
Displays sales from all products in your storeInclude products
Only selected products will appearExclude products
Excludes specific products from Sales Pops
👉 Useful for:
- Highlighting best-sellers
- Excluding low-margin or test products
Settings Tab (Campaign Behavior)
This tab controls when and how often Sales Pops appear.
Common options include:
- Delay before first popup
- Time between popups
- Maximum popups per page
- Auto-hide duration
- Close button behavior
💡 If Sales Pops are not appearing, timing settings are the most common reason.
Styles Tab (Design & Position)
Customize the visual appearance of Sales Pops:
- Popup position (bottom left / right)
- Background & text colors
- Product image visibility
- Verified badge display
All changes are shown instantly in the Live Preview.
Live Preview
The preview panel lets you see:
- Desktop & mobile versions
- Realistic order display
- Styling and positioning changes
⚠️ Preview is for visual reference only. Always save settings and check the live storefront.
Why Sales Pop May Not Show on Your Store
1. No recent orders
Sales Pop requires recent order data.
Solution
- Place a test order
- Increase the order lookback range in settings
2. App embed is disabled
Sales Pop requires recent order data.
Fix
- Shopify Admin → Online Store → Themes
- Click Customize
- Open App Embeds
- Enable Sales Boost – Sales Pop
- Save
3. Timing rules block display
Long delays or low popup limits can prevent display.
Fix
- Reduce delay
- Increase popup count
- Save and refresh store
4. Ad blockers or cookie restrictions
Some browser extensions block popups.
Fix
- Disable ad blockers
- Enable cookies
- Test in another browser
Best Practices
✔ Use real customer orders
✔ Keep popup text short
✔ Avoid very fast popup frequency
✔ Show popular products first
✔ Combine with Visitor Count & Sold Count for stronger social proof
Need Help?
If Sales Pop still doesn’t appear:
- Use in-app chat
- Or email support@cloudpixelinfotech.com
We’ll help you get it live quickly 🚀